[Beta] Chatwoot with OnlineLiveSupport
To Connect ChatWoot with OnlineLiveSupport
Step 1: Add New Inbox
Open your chatwoot account -> Inboxes -> Add Inbox -> API -> Channel Name -> Create API Channel
Step 2: Parameters to fetch
Get all of these parameters and share with OLS team via email at [email protected]
accountId - How to get accountId
apiAccessToken - How to get apiAccessToken
endPoint - How to get endPoint
inboxId - How to get inboxId
clientId - How to get clientId
instanceId - How to get Instance ID
How to get accountId
Open your chatwoot dashboard -> Settings -> Account Settings -> Account ID
How to get apiAccessToken
Chatwoot dashboard -> Profile Icon -> Profile Settings -> Access Token
Note: We are aware of the security concern to share the API keys, and rest assure that the data will be secure at our end and we are not going to share this data publicaly. We will try our best to improve this integration, where user do not need to share the token in future manually.
How to get endPoint
endpoint is your domain where you have installed the chatwoot
How to get inboxId
Chatwoot Dashboard -> Conversions -> Open newly created Inbox for WhatsApp
How to get Client ID
Open your Online Live Support dashbord - https://api.online-live-support.com/
WhatsApp Instances -> API Key -> Copy Client I
How to get Instance ID
Open your Online Live Support dashbord - https://api.online-live-support.com/
WhatsApp Instances -> API Key -> Copy Instnace ID
Note: Once you get above information, please do email us at [email protected]
There will be some additional fees will be charging for Chatwoot & OLS integration
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